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Terms of Service

Effective Date: 2-9-2026

Welcome to Genesis New Beginnings Therapy Services (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and SMS communications. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms
By using our services, including subscribing to SMS notifications, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms apply to all users of our services.

2. SMS Messaging Terms & Conditions

2.1 Consent to Receive Messages
By providing your mobile phone number and opting in to our SMS service, you expressly consent to receive text messages from Genesis New Beginnings Therapy Services at the phone number you provided. You certify that you are the account holder or have the account holder’s permission to opt in.

2.2 Types of Messages
You may receive the following types of SMS messages from us:

  • Appointment reminders and confirmations
  • Account notifications and updates
  • Service alerts and important announcements
  • Promotional offers and marketing messages (if opted in)
  • Customer service responses
  • Order status and delivery updates
  • Security alerts and verification codes

2.3 Message Frequency
Message frequency varies depending on your interaction with our services and the type of messages you have opted in to receive. You may receive up to a few messages per month, though the actual frequency may be higher or lower based on your activity and preferences.

2.4 Message and Data Rates
Message and data rates may apply. Standard text messaging rates from your wireless carrier will apply to all SMS messages sent and received. Please contact your wireless service provider for details about your specific plan and any charges that may apply. We are not responsible for any charges incurred from your mobile carrier.

2.5 Opt-Out Instructions

You can opt out of receiving SMS messages from us at any time. To stop receiving messages:

  • Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
  • Text HELP for assistance
  • Contact our customer support at kay@tallahasseegenesistherapy.com or 850-274-6548

After you send the STOP message, you will receive one final confirmation message indicating that you have been unsubscribed. You will not receive any further messages unless you opt in again.

2.6 Help and Customer Care
For help or more information about our SMS service:

2.7 Supported Carriers
Our SMS service is available on major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Service may not be available on all carriers. Please check with your carrier for compatibility.

3. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our services in any way that violates any applicable federal, state, local, or international law
  • Transmit any harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable material
  • Impersonate or attempt to impersonate our company, employees, or other users
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems or networks
  • Use automated systems or software to extract data from our services without permission

4. User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

5. Intellectual Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, and software, are the exclusive property of Genesis New Beginnings Therapy Services or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6. Disclaimer of Warranties
Our services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components. We make no guarantees regarding the accuracy, reliability, or completeness of any content or information provided through our services.

7. Limitation of Liability
To the fullest extent permitted by law, Genesis New Beginnings Therapy Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use of our services, even if we have been advised of the possibility of such damages.

8. Indemnification
You agree to indemnify, defend, and hold harmless Genesis New Beginnings Therapy Services, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

9. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of your information as described in the Privacy Policy. Please review our Privacy Policy.

10. Modifications to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page and notify you via email or SMS if the changes are significant. Your continued use of our services after any modifications indicates your acceptance of the updated Terms.

11. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including but not limited to violation of these Terms. Upon termination, your right to use our services will immediately cease. You may also terminate your use of our services at any time by opting out of SMS communications and discontinuing use of our website and services.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Florida, United States of America, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in Leon County.

13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Genesis New Beginnings Therapy Services regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.

15. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us:

Genesis New Beginnings Therapy Services
Address: 1882 Capital circle NE STE 104, Tallahassee 32308-4568
Email: kay@tallahasseegenesistherapy.com
Phone: 850-274-6548
Website: https://tallahasseegenesistherapy.com

Quick Reference: SMS Messaging Terms
Brand: Genesis New Beginnings Therapy Services
Message Types: Appointment reminders, account notifications, service alerts, promotional offers
Message Frequency: Varies based on your activity and preferences
Cost: Message and data rates may apply
Help: Reply HELP or contact kay@tallahasseegenesistherapy.com
Opt-Out: Reply STOP to cancel at any time

By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.