Privacy Policy
Effective Date: 2-9-26
This Privacy Policy describes how Genesis New Beginnings Therapy Services (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website and services, including SMS communications. By using our services and providing your information, you agree to the terms outlined in this Privacy Policy.
1. Information Collection
We collect the following types of personal information from users:
• Phone numbers for SMS communications
• Names (when provided)
• Email addresses
• Any other relevant data related to our services and SMS communications
2. Use of Information
We use the collected information for the following purposes:
• Sending SMS updates, notifications, and alerts
• Responding to your inquiries and requests
• Providing essential information related to our services
• Improving our services and user experience
• Complying with legal obligations
3. Data Sharing
We respect your privacy and are committed to protecting your personal information. We do not share, sell, or rent your personal mobile opt-in information to third parties for marketing purposes.
4. SMS Communications and Opt-In Consent
By providing your phone number and opting in to receive SMS messages, you expressly consent to receive text messages from us. These messages may include service updates, notifications, promotional offers, and other information related to our services.
Message and data rates may apply. Message frequency varies depending on your interaction with our services. You can withdraw your consent at any time by following the opt-out instructions below.
5. Opt-Out Instructions
You have the right to stop receiving SMS messages from us at any time. To opt out:
• Reply “STOP” to any SMS message you receive from us
• Contact our customer support at 850-274-6548
• Send an email to kay@tallahasseegenesistherapy.com with your opt-out request
After you opt out, you will receive a confirmation message, and no further messages will be sent unless you opt in again.
6. Data Security
We take the security of your personal information seriously and implement reasonable security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data. These measures include:
• Encryption of sensitive data
• Secure servers and data storage
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. User Rights
You have the following rights regarding your personal information:
- Right to access: You can request a copy of the personal information we hold about you
- Right to correction: You can request that we correct any inaccurate or incomplete information
- Right to deletion: You can request that we delete your personal information, subject to legal obligations
- Right to opt out: You can opt out of SMS communications at any time
To exercise any of these rights, please contact us using the contact information provided below.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will:
• Update the “Effective Date” at the top of this policy
• Notify you via email or SMS if the changes are significant
• Post the updated policy on our website
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Genesis New Beginnings Therapy Services
1882 Capital circle NE STE 104
Tallahassee 32308-4568
Email: kay@tallahasseegenesistherapy.com
Phone: 850-274-6548
By using our services, you acknowledge that you have read and understood this Privacy Policy.